We recognise the importance of professional qualifications in almost every area of industry, and medical device sales and support is no exception. New employees enter the medical device business with a wide variety of previous hospital experience, so it is critical for ethical companies to ensure that all who will be working in the patient environment are trained to the same high level of competence. It is equally important for hospital staff to be able to recognise that company personnel visiting the clinical areas have sufficient understanding of working practices to ensure that patient outcomes and staff procedures are not adversely affected by their presence. The course meets both these requirements, with the personal ID badge awarded upon successful completion giving hospital staff instant recognition of the holder’s professionalism in this respect.
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